Onboarding | Pyrobyte Web Solutions

Welcome to ecommerce onboarding. To help gain an understanding of your brand and requirements for an online store and website, we've put together this questionnaire for you to fill out. Even if parts of this form have been discussed, we kindly ask that each field is completed to ensure proper documentation for the project and our records. Thank you!

Which Ecommerce solution will you use? *

You chose Custom Website with FoxyCart.

This option is ideal if ecommerce is part of your business, but not the main focus. It allows full customization of your store and integration with other systems. Perfect for businesses that want a tailored, flexible ecommerce experience alongside a custom website.

Custom-coded CMS included
Full control over product and order management
Easy integration with existing tools or custom systems
Use your own credit processor like Stripe, Authorize.net, PayPal, and more

You chose Custom Shopify Theme.

This option is best if ecommerce is your main business goal. Shopify provides a stable, hosted platform with full CMS and app access, making it easier to scale quickly for high-volume sales. Customization is more limited compared to FoxyCart, but setup is streamlined and ready for global sales.

Optimized for high-volume ecommerce
Advanced inventory and order tracking
Full Shopify CMS and app ecosystem
Access to Shopify Payment Gateways

Personal & Business Details

First, some details we'll save as our point of contact. This is who we will send the contract to.

First Name * Last Name * Email * Job Title Company Name * Registered Business Address *

FoxyCart Store Information

These details will be displayed on your FoxyCart store. Please provide the exact information you'd like to appear, or "NA" if you'd rather not display that particular piece of information.

Store Name (as displayed to customers)* Store Address (if applicable for display)* Customer Service Phone Number* Customer Service Email* Social Medias * Opening Hours *

Domain & Access Information

Do you have a website domain? * Domain Details * Do you have access to your domain and website? *

Personal & Business Details

First, some details we'll save as our point of contact. This is who we will send the contract to.

First Name * Last Name * Email * Job Title Company Name * Registered Business Address *

Shopify Store Information

These details will be displayed on your Shopify store. Please provide the exact information you'd like to appear, or "NA" if you'd rather not display that particular piece of information.

Store Name (as displayed to customers)* Store Address (if applicable for display)* Customer Service Phone Number* Customer Service Email* Social Medias * Opening Hours *

Domain & Access Information

Do you have a website domain? * Domain Details * Do you have access to your domain and website? *

Now, a couple of questions about your store and brand. This gives us a direction to go off of when designing and creating content. The more in depth you write about yourself, the better understanding we'll have and the better content we can create.

About Your Business

To best reflect your store and brand, we need to learn a little about your business and what makes you special.

Tell me your brand story *

What is your business model? (Multiple choice)*

Direct-to-consumer Business-to-Business Dropshipping Subscription

Who is your target audience? *

What is your geographic reach? (multiple choice)*

Local Regional National International

If "International", what countries do you plan to sell to? * What sets your products/brand apart from competitors? What's your unique selling proposition? *

Products and Inventory

How many products do you plan to sell initially? * Approximately, how many variants will there be of each product? (Sizes, colours, etc. Please specify) * Do your products have complex options or customisations? If yes, provide details. *

How will you manage your inventory? (multiple choice)*

Integration with an external inventory system Dropshipping (no inventory) Other

How do you plan on setting up the initial product catalogue? (multiple choice)*

We will enter the products manually into the CMS We'd like Pyrobyte Web Solutions to do it for us

Will you need a wholesale/B2B version of the store with separate pricing/catalogues? *

Shipping and Fullfillment

How do you plan to fulfill orders? (multiple choice)*

Self-fulfillment Third-party logistics Dropshipping Other

Do you have any preferred shipping carriers? * Do you need real-time shipping calculations? * Will you offer free shipping? If so, what would qualify? * Do you need to set up shipping zones with different rates? If yes, provide details. * Do you require click-and-collect or local pickup options? *

Payments and Checkout

Which payment method/provider/gateway would you like to use? * Do you require multi-currency support? If yes, what currencies? * Do you require multi-language support? If yes, what languages? * Do you need to charge any taxes (VAT, sales tax, etc)? If yes, provide details. * Do you need to offer discount codes or gift cards? If yes, provide details. *

Now, a couple of questions about your store and brand. This gives us a direction to go off of when designing and creating content. The more in depth you write about yourself, the better understanding we'll have and the better content we can create.

About Your Business

To best reflect your store and brand, we need to learn a little about your business and what makes you special.

Tell me your brand story *

What is your business model? (Multiple choice)*

Direct-to-consumer Business-to-Business Dropshipping Subscription

Who is your target audience? *

What is your geographic reach? (multiple choice)*

Local Regional National International

If "International", what countries do you plan to sell to? * What sets your products/brand apart from competitors? What's your unique selling proposition? *

Products and Inventory

How many products do you plan to sell initially? * Approximately, how many variants will there be of each product? (Sizes, colours, etc. Please specify) * Do your products have complex options or customisations? If yes, provide details. *

How will you manage your inventory? (multiple choice)*

Tracking in Shopify Integration with an external inventory system Dropshipping (no inventory) Other

How do you plan on setting up the initial product catalogue? (multiple choice)*

Through a product import (will require a CSV of product data) We will enter the products manually We'd like Pyrobyte Web Solutions to do it for us

Would you need product reviews functionality added to the store? * Will you need a wholesale/B2B version of the store with separate pricing/catalogues? *

Shipping and Fullfillment

How do you plan to fulfill orders? (multiple choice)*

Self-fulfillment Third-party logistics Dropshipping Other

Do you have any preferred shipping carriers? * Do you need real-time shipping calculations? * Will you offer free shipping? If so, what would qualify? * Do you need to set up shipping zones with different rates? If yes, provide details. * Do you require click-and-collect or local pickup options? *

Payments and Checkout

Do you require multi-currency support? If yes, what currencies? * Do you require multi-language support? If yes, what languages? * Do you need to charge any taxes (VAT, sales tax, etc)? If yes, provide details. * Do you need to offer discount codes or gift cards? If yes, provide details. * Would you like to offer payment installments or "buy now, pay later" options? *

Now that we have an idea of what your Store needs, let's talk about design and user experience

Design and User Experience

Provide links to competitor websites. What do you like or dislike about them?* Share links to any other ecommerce stores you admire. What specific elements appeal to you?* What brand assets do you have, ready to use? How strictly do we have to adhere to existing branding? * Do you have any preferences over fonts, colours, and images? * Outside of the "standard" pages (Home, About, Contact, PLP, PDP, legal), what pages will you need on the store? *

Now that we have an idea of what your Store needs, let's talk about design and user experience

Design and User Experience

Provide links to competitor websites. What do you like or dislike about them?* Share links to any other ecommerce stores you admire. What specific elements appeal to you?* What brand assets do you have, ready to use? How strictly do we have to adhere to existing branding? * Do you have any preferences over fonts, colours, and images? * Outside of the "standard" pages (Home, About, Contact, PLP, PDP, legal), what pages will you need on the store? *

Integration, Apps, and Marketing

How many of these marketing/sales features will you require? (Multiple choice)*

If you answered "yes" to any of the above, please specify details and names of software below * Do you need to integrate with other marketplaces (eBay, Amazon, etc)? If yes, provide details *

We're almost there! This last section ties up questions not covered elsewhere.

Final Details

When do you want your store to launch? * How did you find out about Pyrobyte Web Solutions?

Are you interested in any other services we offer? (Multiple Choice) *

Do you allow us to use your website in our various marketing channels? (Please choose all that apply)

Social Media Website Portfolio Website Footer

If there are any final notes, questions, or details you'd like to share, please include them here.

Thank you!
We know this might've felt extensive, so thank you for taking the time to complete this questionnaire.

From this point on, you should be able to sit back and relax knowing your website is in capable hands.
If there are any issues or questions on our end, we'll reach out to you (and you're more than welcome to do the same back!).

We look forward to working with you soon.

We're almost there! This last section ties up questions not covered elsewhere.

Final Details

When do you want your store to launch? * How did you find out about Pyrobyte Web Solutions?

Are you interested in any other services we offer? (Multiple Choice) *

Do you allow us to use your website in our various marketing channels? (Please choose all that apply)

Social Media Website Portfolio Website Footer

If there are any final notes, questions, or details you'd like to share, please include them here.

Thank you!
We know this might've felt extensive, so thank you for taking the time to complete this questionnaire.

From this point on, you should be able to sit back and relax knowing your website is in capable hands.
If there are any issues or questions on our end, we'll reach out to you (and you're more than welcome to do the same back!).

We look forward to working with you soon.

Ecommerce Onboarding

Personal & Business Details

FoxyCart Store Information

Domain & Access Information

Personal & Business Details

Shopify Store Information

Domain & Access Information

About Your Business

Products and Inventory

Shipping and Fullfillment

Payments and Checkout

About Your Business

Products and Inventory

Shipping and Fullfillment

Payments and Checkout

Design and User Experience

Design and User Experience

Integration, Apps, and Marketing

Final Details

Final Details